Sub-processors

Current sub-processors

• Microsoft Azure

  What it does

  Runs Glassa: its servers, databases, file storage, call media server and backups.

  Data it handles

  Everything a workspace holds: accounts, chat, work items, the people directory, team mail, meetings, files and AI teammates' audit logs.

  Where

  India (Central India), with backup copies in South India.

  Transfer safeguard

  EU Standard Contractual Clauses with the UK Addendum.

• Microsoft Azure Communication Services

  What it does

  Sends Glassa's email: sign-in and account messages, invitations, notifications and the team mail members send.

  Data it handles

  Senders' and recipients' email addresses and the messages sent.

  Where

  India.

  Transfer safeguard

  EU Standard Contractual Clauses with the UK Addendum.

• Microsoft Azure AI Foundry

  What it does

  Writes AI summaries, with OpenAI and xAI models that Microsoft hosts: a meeting's notes from its transcript, and each member's private Logbook summary of their own work.

  Data it handles

  Meeting transcripts and notes, and a member's own work activity.

  Where

  United States (East US 2). Microsoft's global deployment may serve a request in another Azure region.

  Transfer safeguard

  EU Standard Contractual Clauses with the UK Addendum.

• Google Gemini API

  What it does

  Transcribes meetings and dictated notes in the languages Glassa routes to it, and tidies dictated notes.

  Data it handles

  The audio of meetings and dictation, and the transcripts and notes made from it.

  Where

  Google's global infrastructure, including the United States.

  Transfer safeguard

  EU Standard Contractual Clauses with the UK Addendum.

• Deepgram

  What it does

  Transcribes meetings and dictated notes in the languages Glassa routes to it.

  Data it handles

  The audio of meetings and dictation, and the transcripts made from it.

  Where

  United States.

  Transfer safeguard

  EU Standard Contractual Clauses with the UK Addendum.

• Cloudflare

  What it does

  Serves glassa.ai, receives team mail, and stores meeting transcripts, received team mail, published documents and diagrams, and service logs.

  Data it handles

  Visitors' requests (IP address and browser details), meeting transcripts, received team mail, published documents and diagrams, and service logs.

  Where

  Cloudflare's global network. Meeting transcripts, received team mail and service logs are stored in Asia-Pacific.

  Transfer safeguard

  EU Standard Contractual Clauses with the UK Addendum.

• Google Firebase Cloud Messaging

  What it does

  Delivers notifications to Glassa's mobile apps.

  Data it handles

  A device's push token, and what a notification shows: the sender's name and the first 100 characters of a message, or who is calling.

  Where

  Google's global infrastructure, including the United States.

  Transfer safeguard

  EU Standard Contractual Clauses with the UK Addendum.

• Apple Push Notification service

  What it does

  Rings an iPhone for an incoming Glassa call.

  Data it handles

  A device's push token, and the call's details, including who is calling.

  Where

  Apple's global infrastructure, including the United States.

  Transfer safeguard

  EU Standard Contractual Clauses with the UK Addendum.

Changes to this list

Before we add or replace a sub-processor, we tell every subscribed organization at least 30 days before it starts handling their data, and we update this page at the same time. If your organization objects on reasonable data-protection grounds, tell us within those 30 days and we will work with you in good faith to resolve it, as section 6 of our Data Processing Agreement sets out.

Get notice of changes

To be told about changes, email hello@easyloops.ltd from your work address with the subject "Sub-processor updates" and your organization's name. We send every notice to the addresses that have asked for them. Email us again at any time to stop.